Why Pick Us?
I guess the real question should be why not pick us? Each member of our team prides themselves in helping others make the best possible choice for themselves and their families. Trusted Home Buyers is a member of the BBB Accredited Business Bureau with tons of happy customers. Don’t believe us? See for yourselves! Get a free quote today!
Meet Our Trusted Team!
Jay Palmisano
Owner
Jay’s professional experience includes over 20 years working in real estate: new home construction, acquisitions, sales, auctions, and property management. He is a realtor and the Owner of Trusted Home Buyers and Century Auction Group. It should also be noted that Mr. Palmisano has several million dollars in personal real estate holdings. He has firsthand knowledge of the rehab and sales market, buying and selling on average up to 50 homes per year.
Memberships & Associations:
- Anne Arundel Co. Board of Realtors
- National Association of Realtors Member ID 95347
- National Auctioneers Association
- Maryland Real Estate Salesperson License #650452
- Auctioneers License Anne Arundel County and Baltimore City
Michael brings a unique blend of analytical expertise and operational leadership to Trusted Home Buyers, where he serves as a part owner, Data Analyst, and Project Manager. With 4 years of experience in the real estate industry, Michael is responsible for driving key projects and ensuring the smooth execution of operations behind the scenes. His role is crucial in managing data-driven decision-making, optimizing project timelines, and enhancing the overall efficiency of the company’s processes.
Before venturing into real estate, Michael proudly served in the United States Coast Guard for 5 years as a Machinery Technician. His military background cultivated a disciplined, detail-oriented approach that he now applies to managing complex real estate projects and leveraging data to provide strategic insights. Michael’s ability to analyze market trends, streamline operations, and manage multi-faceted projects makes him an invaluable asset to the company.
Outside of work, Michael is an avid dirt bike rider and enjoys spending quality time with his wife and two sons, as well as socializing with friends.
Michael Ward
Part Owner, Data Analyst & Project Manager
Jordan Ward
Part Owner
Jordan is a part-owner and integral member of the team at Trusted Home Buyers a leading real estate firm local in Maryland and Nationwide. With over 8 years of experience in the industry, Jordan brings a deep knowledge of market trends, property valuation, and investment strategies. Her passion for real estate is matched by a commitment to helping her company grow to its greatest potential.
As a part-owner, Jordan plays a key role in shaping the company’s vision, overseeing operations, and ensuring that the business continues to provide top-tier services to its clients. Her leadership style emphasizes integrity, collaboration, and customer-focused solutions, which has earned the company a reputation for trustworthiness and success.
When not working, Jordan is a wife, a mom of two boys and is always looking for ways to connect with clients and colleagues alike.
Susan has been in the Senior Industry for over 15 years. She has worked for Trusted Homebuyers for over 11 years helping hundreds of families sell their homes as easily as possible. Working with Trusted HomeBuyers has allowed her to fill a large gap in the senior community when it comes to helping loved ones get the money they need for moving into their next stage of life.
Susan can help in all situations with creative solutions, patience, care and understanding.
Memberships and Associations
- Senior Providers Group
- Coalition of Geriatric Services
- Baltimore County Providers Council
- Harford Geriatric Assistance and Information
- Pro Aging Network
Susan Gibson
Acquisitions
Arlene Reading
Sales Manager and Acquisitions
Arlene served as an elementary school educator for over 36 years. Transitioning from the world of education, Arlene’s journey went from guiding children and teachers in classrooms to facilitating families in solving their real estate problems and finding their ideal homes. She embodies the essence of compassion in transitions, adaptability, and unwavering passion.
Following her retirement from the education sector, Arlene sought a new avenue through which to channel her passion for serving others and making a tangible difference in their lives. Inspired by her own experiences of homeownership and the desire to facilitate similar journeys for others, she made the leap into the world of real estate. Embracing her role with the same dedication that characterized her tenure in education, Arlene quickly established herself as a trusted advisor within the Trusted Home Buyers real estate community. Drawing upon her exceptional communication skills, innate understanding of individual needs, and a genuine commitment to client satisfaction, she has helped countless families achieve success in selling their property.
Desmaine Cousin is a seasoned real estate professional with over six years of experience in the industry. Throughout his career, he has demonstrated a strong commitment to client satisfaction and market expertise, helping numerous individuals and families navigate the complexities of buying and selling homes.
In addition to his real estate acumen, Desmaine possesses a robust background in marketing, which he leverages to enhance property visibility and attract potential buyers. His strategic use of digital marketing tools, social media platforms, and innovative advertising techniques has proven effective in reaching a broader audience and achieving successful sales outcomes. Desmaine’s combined expertise in real estate and marketing makes him a valuable asset to clients seeking knowledgeable guidance and effective strategies in today’s competitive housing market.
Desmaine Cousin
Acquisitions
John Harman
Acquisitions/Realtor
John has been involved in real estate for over 30 years. His love of Real Estate and his desire to work with and help people selling their As-Is Properties utilizes his knowledge and passion.
He is a Licensed Maryland Real Estate Agent. He is passionate about helping people make the best decisions regarding their property.
- Anne Arundel Co. Board of Realtors
- National Association of Realtors Member ID 460003646
- Maryland Real Estate Salesperson License #659481
Phumla is a licensed Property Practitioner with over five years of experience in real estate sales. With qualifications in Business Management and Law, she brings a unique blend of business insight and legal expertise to every transaction.
Known for her professionalism, dedication, and client-centered approach, Phumla is passionate about helping people make informed property decisions. She takes pride in providing exceptional service and ensuring every client feels supported throughout the buying or selling process.
Driven by empathy and a genuine desire to make a difference, Phumla strives to build lasting relationships while delivering outstanding results in every property journey she’s part of.
Phumla Ngidi
Acquisitions
JP Koen
Acquisitions
JP Koen is a dedicated sales and real estate professional recognized for his unwavering drive, positive outlook, and genuine commitment to helping others achieve their goals. With a strong client-centered approach, he takes the time to understand each individual’s needs, ensuring every interaction is grounded in trust, transparency, and clear communication.
Guided by the belief that every challenge has a solution, JP approaches each transaction with focus and determination, striving to make the process as seamless and successful as possible for his clients. His ability to navigate complex situations with professionalism and composure reflects both his experience and his passion for delivering meaningful results.
What truly sets JP apart is his resilience and solution-oriented mindset. Whether managing negotiations or guiding clients through major transitions, he remains proactive, strategic, and deeply committed to achieving the best possible outcome. His dedication to excellence and integrity has earned him a reputation as a trusted partner in the real estate and sales industry.
Michelle Booysen has been actively buying and selling real estate across the United States for over three years. Her passion for people and genuine desire to help others are what first drew her to the real estate industry — and continue to drive her success today.
With more than 30 years of experience in sales and customer service, Michelle brings exceptional communication skills, empathy, and a results-driven approach to every client relationship. She is known for going above and beyond to find solutions that meet her clients’ needs, ensuring each transaction is handled with care, professionalism, and integrity.
Outside of work, Michelle enjoys spending time with her two daughters and her family. She also dedicates time to visiting local senior homes and care centers, where she shares her love of music by entertaining residents through song — a reflection of her compassionate spirit and commitment to making a positive difference in the lives of others.
Michelle Booysen
Acquisitions
Jean is passionate about helping homeowners find simple, stress-free solutions when it’s time to sell. He believes in clear communication, honesty, and transparency, ensuring every client feels supported and informed throughout the entire process.
Known for his friendly and reliable nature, Jean takes pride in making each transaction as smooth and straightforward as possible. His approachable style and genuine care for people allow him to build lasting relationships based on trust and respect.
When he’s not working, Jean enjoys spending time outdoors, often riding his bike to explore new routes — his favorite way to recharge and stay inspired.
Jean Dos Santos
Acquisitions
Michelle Hammack
Transaction and Dispositions Manager
With over 15 years of experience in the residential real estate sector across Maryland, Washington D.C., and Virginia, I am a dedicated Title Producer currently serving as a Transaction Coordinator and Dispositions Manager at Trusted Homebuyers LLC. My extensive background in residential appraisal supervision has provided me with a comprehensive understanding of property valuation and market dynamics, enabling me to facilitate smooth and efficient transactions.
In my current role, I manage the coordination of real estate transactions from start to finish, ensuring seamless communication between all parties involved. I am passionate about helping clients navigate the complexities of the real estate market while maintaining a strong focus on compliance and risk management.
My commitment to detail, proactive problem-solving skills, and client-first approach make me a trusted partner for real estate professionals and homeowners alike. I am dedicated to delivering exceptional service and support, ensuring every transaction is a success.
Whether navigating complex transactions or providing guidance on title issues, I strive to deliver exceptional service and support every step of the way.
Chantelle brings over a decade of diverse experience spanning Human Resources, Information Technology, and Real Estate. Throughout her career, she has demonstrated a strong track record of delivering strategic solutions, fostering meaningful partnerships, and driving business growth through innovative and results-oriented approaches.
Her background includes hands-on operational expertise, account management, and the development of customized strategies designed to enhance efficiency and performance. Chantelle is known for her ability to align business objectives with practical execution, ensuring sustainable outcomes and long-term success for her clients and teams.
A natural leader and collaborator, Chantelle has successfully led cross-functional teams and managed complex projects across various business sectors. Her strengths in communication, negotiation, and project management enable her to identify opportunities, anticipate challenges, and adapt quickly to evolving market trends. Recognized for her professionalism and commitment to excellence, Chantelle continues to deliver exceptional results in fast-paced and dynamic environments.
Chantelle Starkey
Dispositions
Pat Stevens
Accounting/Admin
Pat’s professional experience in book keeping spans over 37 years. Pat is currently the Bookkeeper for Trusted Home Buyers and has worked directly with the owner, Jay Palmisano, for the past seven and ½ years. Pat Stevens handles all the accounting for renovation and construction, acquisitions, sales, auctions, and property management.
Note from Ms. Stevens: I love working with the experienced people at Trusted Homebuyers. Each associate has the expertise and care for their clients selling their real estate properties.
Our Pledge to You
To use our Professional Real Estate Knowledge along with our compassionate and honest approach to help each person sell their house in any condition. We take pride in working out any situation on all time frames when making cash offers that make sense to our sellers. THB buys houses for cash in any condition and we are the best choice in Maryland to sell your AS-IS property.